Red Spot Conditions for Car Rental
(please note this is an excerpt and should be regarded as
a guide only. This information was valid as at 1 January 2006. The complete
contract will be provided for your signature upon picking up your vehicle from
Red Spot).
We
accept most major credit cards. Cash and Travellers Cheques are accepted as
payment however a credit card is required for the security bond.
We accept current Australian, International
and overseas licenses. Unfortunately we are unable to insure drivers less than
21 years of age or drivers over 75 years of age. A surcharge of $A16.50 nett
per day applies to drivers between 21 – 25 years of age.
Standard Loss and Damage Liability is
included, subject to the terms and conditions of the rental agreement. A
non-waiverable liability (drivers liability) applies.
The following may be purchased
Additional surcharges and liability
covers
The following surcharges are collected at the point of rental and are
non-commissionable.
Age surcharges
|
Age |
Additional daily charge |
Comments |
|
21 to 24 year olds |
Drivers licences from most countries
are accepted. Young drivers may only
rent car type TSA |
Damage
liability
In the event of an accident vehicles are covered by standard
loss and insurance liability, the hirer is liable for the amounts listed below:
|
Age
of driver |
Damage
liability |
Comments |
|
21 to 24 years |
$2,750 |
Can be
reduced by an additional payment |
|
25+years |
$2,750 |
Can be
reduced by an additional payment |
Liability Reduction Packages
(LRP)
The hirers
damage liability may be reduced by the payment of an additional daily charge.
Standard Liability Reduction
Package (SLDR) for all drivers
|
Age of driver |
Cost of SLDR packages |
Reduces Liability to |
Covers |
|
21 to 24 years 25 + years |
1 to 6 days $19.80/day 7 to 20 days $16.50/day 21+ days $11.00/day |
$550 |
Tyres, windscreens and single vehicle accident |
Premium
Liability Reduction Package (PLDR) for drivers 25+ only
|
Age of driver |
Cost of PLDR packages |
Reduces Liability to |
Covers |
|
25 + years only |
1 to 6 days $27.50 nett/day 7 to 20 days $22.00 nett/day 21+ days $16.50 nett/day |
$110 |
Tyres, windscreens and single vehicle accident |
One-way rentals are possible on all classes of
vehicles except 4PM & MC (subject to availability). However at certain
times of the year one-way rentals may be restricted from certain locations.
Minimum days rentals are required to avoid a relocation fee. Rentals over 7
days do not acquire a one-way drop off fee. The drop-off fee is not included in
the contractual agreement.
|
Days |
Fee |
|
1 |
$360.00 |
|
2 to 3 |
$180.00 |
|
4 to 6 |
$110.00 |
|
7 or more |
Waived |
Delivery
Complimentary
CBD hotel deliver available on request and subject to availability
Current state government stamp duty charges are
calculated at 2%. The goods and services tax (GST) rate as at May 2001 is 10%.
GST is included in all rates and surcharges herein stated. International
visitors may be eligible to claim GST payments made, inquiries should be
directed to the Department of Foreign Affairs.
Child restraints are available for children
aged from newborns to 5 years of age. An additional charge of $A11 nett per day
applies to a maximum of $A77 per seat.
A rental day consists of 24 hours. All
extensions must be pre-authorised. A 59 minute grace period is provided from
the time that the vehicle due. Late returns are charged 1/3rd of the daily rate
for the first three hours and then additional days. Vehicle collections and
returns must occur during normal hours of operation. Alternative arrangements
may be made for collections and returns outside the hours of operations.
(Please see the Hours of Operations on the Information Sheet included).
Vehicles are supplied with a full tank of
fuel. Where a vehicle is returned with less than a full tank of fuel, the
renter will be charged a $10.00 refuelling fee in addition to the cost of the
petrol to fill the tank. A pre-paid fuel option is available at a nominal price
per litre at time of rental.
Red Spot Car Rentals Wholesale and Inbound
rates include unlimited kilometres for most classes.
Booking Payment
The client prepays the agent (DriveNow)
on behalf of Red Spot Car Rentals and Red Spot invoices the agent.
Security Bonds
It
is imperative that your customer has a credit card with them at the point of
rental. This credit card is used as a security bond for the safe return of the
vehicle. We must be able to secure a credit card imprint at time of pick up.
1)
If the premium loss or damage liability reduction package (PLDR
- $27.50 per day) option is taken up, a $110 pre-authorisation amount on the
credit card is taken
2)
If the standard loss or damage liability reduction package (SLDR
- $19.80 per day) option is taken up, a $550 pre authorisation amount on the
credit card as a guarantee;
3)
If no liability reduction option is taken, a $1000 pre
authorisation amount on the credit card is taken
We
accept the following credit cards
|
▪
Visa ▪
Mastercard ▪
American Express |
▪
Bankcard ▪
JCB |
Vehicles may be driven in all states and
excluding
Travel Distances (in kilometres)
|
|
|
|
|
GOLD COAST |
|
|
0 |
863 |
967 |
859 |
|
|
863 |
0 |
1697 |
1728 |
|
|
967 |
1697 |
0 |
80 |
|
GOLD COAST |
859 |
1728 |
80 |
0 |
|
|
286 |
655 |
1208 |
1130 |
|
|
2427 |
2793 |
1713 |
1787 |
|
|
178 |
1031 |
780 |
781 |
|
PORT |
394 |
1240 |
560 |
483 |
|
|
11 |
855 |
949 |
871 |
|
|
863 |
25 |
1681 |
1711 |
|
|
948 |
1726 |
16 |
90 |
Listed
below are the procedures that your customers should follow to collect and drop
off their vehicles.
Capital city
locations – Sydney, Brisbane, & Melbourne
All your customers have to do is find their
way to our conveniently located city offices (the addresses are listed earlier
in this manual) and present their credit card, licence and voucher or quote
their reservation number at the counter.
Red Spot Car Rentals
has locations at all
Brisbane & Gold Coast
domestic airports
The Red Spot Car Rentals staff member dressed
in a red & black uniform will be waiting at the end of the relevant baggage
carousel holding a Red Spot placard featuring your customers surname.
NB: It is imperative that you provide us
with your customers flight details so our staff can anticipate delays and know
which baggage carousel to be waiting at.
1.
At the
2.
Your
customer should then turn right and proceed to the rear of the terminal.
3.
A Red Spot
Car Rentals staff member dressed in a red & black uniform will be standing
under the Meeting Point sign holding a placard displaying your customers name.
The Red Spot Car Rentals staff member dressed
in a red & black uniform will be waiting at the end of the relevant baggage
carousel holding a Red Spot sign featuring the customers surname.
NB: It is imperative that you provide us
with your customers flight details so our staff can anticipate delays and know
which baggage carousel to be waiting at.
1. After exiting the baggage reclaim area
your customer should proceed past the Thomas Cook Currency Exchange.
2. Customers should then proceed to the
Meeting Point sign located at the rear of the terminal.
3. A Red Spot staff member dressed in a red
& black uniform will be standing under the Meeting Point sign holding a
sign displaying the customers name.
Capital city locations
– Sydney, Brisbane & Melbourne
Returning
vehicles to our capital city locations is simply a matter of driving into the
parking bays in front of our capital city locations and returning the keys to
the staff at our counters.
As we have locations at all
1.
Proceed to
Short Term Public Car Park and collect a parking ticket from the ticket
machine. Please leave this parking ticket on the vehicles dashboard.
2.
Follow the
Off Airport Car Rental Area signs.
3.
Once in
the Off Airport Car Rental Carpark, park the vehicle in row S (please ensure
that the parking ticket is left in the vehicle).
4.
To drop
off the car keys proceed to the terminal. Head towards the Train Station
Entrance sign.
5.
Just
inside the entrance there are ten small white boxes on the right hand wall.
6.
Insert the
keys in the box that is marked Red Spot Car Rentals
NB: No staff member will be present to
check the car in.
1. Proceed to the car rental section of the
car park
2. Park the vehicle in front of the Red
Spot Car Rentals key return box
3. Place the keys in the return box
NB: No staff member will be present to
check the car in.
1.
Follow the
signs to the public car park
2.
Park your
rental vehicle in row D car space anywhere within this section
3.
To return
your keys, walk across the road to the international airport building
4.
Walk
through the entrance, past the elevator to the Thai airways office.
5.
Look to
your right and you will see a large white box saying Off airport car rental key
return. (Under the escalators) Red Spots key return is in box number 1. It is
Marked Red Spot Car Rentals.
6.
Place your
keys in Red Spots box, and we will collect the vehicle shortly.
NB: No staff member will be present to
check the car in.
Melbourne
1. Follow the car rental
return signs into the airport car park
2. Just after the
entrance on the right hand side you will see a small parking area called OFF
AIRPORT CAR RENTAL RETURNS.
3. Park the vehicle
within a bay in this area
4. Drop the keys into the
Red Spot Car Rentals key return box on the wall
5. Proceed to the
terminal to your flight.
Guarantee of Vehicle
Red Spot guarantee by vehicle group not by
make, model or colour