Rental Contract
All rentals are subject to the terms and conditions of the rental agreement.
Credit cards
Europcar Asia Pacific accepts all recognised major credit cards including Visa, Mastercard, Bankcard, American Express and Diners Card. Europcar Asia Pacific do not accept debit cards. The credit card used for payment of the rental must be in the renters name and embossed on the front of the card. The renter’s signature must appear on the back of the card. Renters under 25 as well as renters of 4WD and Luxury vehicles must present a credit card on arrival.
Rental Days
At Europcar Australia our days are based on 24-hour periods rather than calendar days. Every additional hour is calculated at one third of the daily rate. A grace period of 59 minutes is offered.
Kilometre restrictions
In metropolitan locations, rates include unlimited kilometres; this applies to standard vehicles only.
For Country areas, rates include 200 kilometres per day and for Remote areas, 100 kilometres per day applies. Excess kilometres are charged at 27.5 cents per kilometre.
The only exception applies to rentals in the Northern Territory and Broome in which the rates include unlimited kilometres.
For specialty vehicles, such as eight seater passenger vans, twelve seater minibuses, luxury vehicles and 4WDs, rates include 200 kilometres only. Additional kilometres are charged at 27.5 cents per kilometre thereafter. This rule applies at all Australian locations.
Cross Border Traffic
Vehicles are not permitted to travel into and out of Northern Territory, Western Australia and Tasmania without the owners written permission.
Driving Restrictions
3.1 Subject to clause 3.3
You must only use the vehicle on a surface which is sealed.
3.2 Subject to clause 3.3 You may
use the Vehicle on a gazetted road, if it is a 4WD.
3.3 In Australia You must not
drive or take the Vehicle:
a)
on Fraser Island;
b)
on the Gibb River Road, Cape Leveque Road and to Windjana Gorge unless
the vehicle has a class code to FFMR.
The vehicle class appears on Part A;
c)
in the Northern Territory:
i)
on the unsealed road from Jim Jim Falls to Twin Falls;
ii)
on the unsealed sections of Larapinta and Namitjira Drives, commonly
known as the Mereenie Loop and the unsealed road to Jim Jim unless the vehicle has a class code of FFMR.
The vehicle class appears on part A;
d)
in Queensland:
i)
beyond Chillagoe or Georgetown in a westerly direction;
ii)
beyond Cooktown or Laura in a northerly direction;
e)
above the snow line from 1 June until 30 October each year (unless Snow
Coverage is purchased at the commencement of the Rental Period);
without Europcars written consent
on or before the commencement of the Rental Period and in no circumstances
f)
on beaches or through streams, dams, rivers, or flood waters;
g) on flood
prone roads or any roadway where the Police or any other Government authority
have issued a warning or caution.
Delivery and Collection
Europcar Australia will provide you with delivery and collection of vehicles to hotels and businesses within a 10km radius of the depot. This service is available for rentals of a minimum of 3 days, and available Monday to Friday (09:00 to 16:00). Delivery details must be provided when making your reservation. Credit card details must be supplied for all deliveries.
A rental will be deemed to be terminated at the time the renter notifies the Europcar Australia employee that the vehicle is ready for collection.
Drivers Licences
Drivers licence must be valid for the period of rental and must be in English. Probationary licences are not acceptable nor are photocopies. Europcar Australia accepts all international drivers licences when accompanied with a licence of origin. For identification purposes, we also require clients to provide their credit card details. Photocopies of credit cards are not acceptable as ID.
Age charges and restrictions
A customer must be at least 21 years of age to be eligible to rent a car from Europcar Australia. However, there are restrictions for renters under the age of 25.
- 21-24yr olds must be a credit card holder
- 21-24yr olds must pay age excess of
A$13.20 per day
- 21-22yr olds cannot reduce their
Damage Liability or rent a vehicle larger than CCAR
- 23-24yr olds cannot hire any vehicle
larger than an ICAR
- A minimum age of 25 yrs is required
for 4WD and luxury/prestige vehicles.
- All 4WD, Luxury and Prestige hirers MUST hold a credit card
Airport Recovery Fees (ARF)
The airport recovery fees for each airport are as follows. Please note that this fee is only applicable to all airport collections and not airport returns.
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Adelaide Airport:
|
10.5 % on all rental charges |
|
Albury Airport:
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9% on all rental charges |
|
Alice Springs Airport:
|
12% on time and kilometre charges only |
|
Avalon Airport:
|
12.5% on all rental charges |
|
Broome Airport:
|
3% on all rental charges |
|
Brisbane Airport:
|
10.70% on all rental charges |
|
Canberra Airport:
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12.5% on time and kilometre & incidental charges. |
|
Cairns Airport:
|
12% on all rental charges |
|
Coolangatta Airport:
|
11% on all rental charges |
|
Darwin Airport:
|
12% on time and kilometre charges only |
|
Hobart Airport:
|
8.06% on all rental agreement charges |
|
Kalgoorlie Airport |
3% on all rental agreement charges
|
|
Launceston Airport:
|
8.06% on all rental charges except fuel costs |
|
Mackay Airport
|
10.5% on all rental charges |
|
Maroochydore Airport:
|
8.5% on time and kilometres |
|
Melbourne Airport:
|
12.5% on all rental charges except fuel costs and road tolls |
|
Perth Airport:
|
11% on all rental agreement charges |
|
Rockhampton Airport:
|
8.5% on all rental charges |
|
Sydney Airport: |
13% on all rental charges except fuel costs
|
|
Townsville Airport:
|
12% on all rental charges |
City Link Tolls (Melbourne)
With the introduction of electronic tolls to City Link roads in Melbourne (3rd January 2000), clients will need to ensure they have a pass to use the roads. Clients without a pass will be liable of fines up to AUD150.00. There are 2 options available to your clients:
Option 1: Car Rental Toll - This product is for users who wish to have the convenience of paying tolls as part of their rental agreement. This product is purchased on an every consecutive day of the rental contract basis (you cannot nominate different days). The fee for a small vehicle is A$10.30 per calendar day, light commercial vehicle is A$14.10 per calendar day, heavy commercial vehicle is A$16.75, and gives the client unlimited usage.
Option 2: Standard Day Pass - This product can be purchased as an infrequent user of City Link and is available by calling 13 26 29 (within Australia only).
When hiring vehicles, clients are liable for damage: this means that we will charge a Damage Liability Fee (DLF) in the event of an accident or incident involving a Europcar vehicle. This fee is charged regardless of whom is at fault and the amount of damage.
We require that all vehicles be returned in the same condition in which they received it, except for ordinary wear and tear. If the vehicle is returned damaged, the customer is liable and required to pay the Damage Liability Fee (DLF).
|
SIPP |
MAKE & MODEL |
Standard DLF |
Total Package |
Reduced DLF |
BOND |
|
|
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ECMR |
Mitsubishi - Mirage |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
CCAR |
Ford - Focus |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
ICAR |
Toyota - Camry |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
FCAR |
Ford - Falcon |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
FWAR |
Mitsubishi - Mirage |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
LCAR |
Ford - Fairlane |
$2,750.00 |
$24.00 |
$550.00 |
$350.00 |
|
|
PVAR |
Toyota - Tarago |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
IVAR |
Toyota - Commuter Bus |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
ITMR |
Mazda - MX5 |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
PTAR |
Saab - 93 |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
|
FFAR/FFMR |
Toyota - Landcruiser |
$5,500.00 |
$28.00 |
$990.00 |
$350.00 |
|
|
CFAR/CFMR |
Toyota - RAV4 |
$2,750.00 |
$24.00 |
$330.00 |
$350.00 |
|
There are a number of special conditions where you will be responsible for all costs to repair the vehicle. Some conditions are:
- Driving above the snowline
- Vehicle is submerged in water
- Driving on beaches and/ or dry river beds
- Proven to be drink driving
- Driving off road
- Damage to under body and overhead
Security Bond
Upon payment, only credit card, cash or travellers cheques can be used. If paying by cash or travellers cheques, a AU$350 deposit is required in addition to the rental charge. Cash bonds are only payable on passenger vehicles, which include ECMR to FCAR categories.
Extras
Europcar Australia provides baby seats for all passenger vehicles. They are suitable for children aged 1 to 4 years. Baby seats are required to be pre-booked to ensure supply upon arrival. Baby seats cost AUD5.50 per day for each day of the rental. Europcar Australia does not supply baby capsules or booster seats.
Roof racks, ski equipment or trailers are not available on Europcar Australia vehicles.
Snow Cover Option
To meet our customer’s needs Europcar Australia now offers an accident/incident package for clients travelling to the snowfields.
The new package is compulsory if clients wish to travel above the snow line, without which the client is not permitted to take the vehicle to the snowfields.
If a client chooses to take the standard Loss Damage Waiver (LDW) on a passenger vehicle as well as the Snow Coverage the Damage Liability Fee for above and below the snow line will be $330.00.
If the client only wants to purchase the Snow Coverage on a passenger vehicle then the Damage Liability Fee will be $2750.00 for above and below the snow line.
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Damage Liability Fees Above the Snow Line
|
||
|
Vehicle Class |
With Snow & LDW |
With Snow Only |
With LDW Only |
|
Passenger Vehicles
ECMR, CCAR, ICAR, FCAR & FWAR |
$330 |
$2750 |
Not permitted above snow line |
In Summary
Snow coverage is compulsory for vehicles travelling above the snow line.
The cost is at $24.20 (incl GST) per day for all vehicle classes.
If a client travels to the snow fields without purchasing the Snow Coverage they will be liable for all costs associated with any accident or incident
Chains can be supplied & fitted by the client however chain damage is not covered. Roof racks can be supplied & fitted by the client however roof damage is not covered